Privacy Policy:

Effective Date: 3/1/2025
Last Updated: 3/19/2025

1. Introduction

Pinnacle Access (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our services, including The Campaign Registry (TCR) registration and compliance solutions.

2. Information We Collect

We may collect the following types of information:
a. Information You Provide
•    Business Name, and Contact Information with E-mail address and Phone Number
•    Authorized Representative’s Name and Contact Details
•    Messaging Campaign Details and Use Case

b.  How We Use Your Information
We use the collected data to:
•    Register and verify businesses for TCR compliance
•    Ensure adherence to FCC regulations
•    Communicate updates and service-related information

  1. Sharing and DisclosureWe do not sell, rent, or trade your information to anyone or third parties.
  • The Campaign Registry (TCR) and Regulatory Authorities for compliance purposes.
  • Service Providers assisting in campaign registration and verification.
  • Legal or Regulatory Bodies when required by law or court order.
  • SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third  party and              affiliate company for marketing purposes
  1. Data SecurityWe implement industry-standard security measures to protect your data from unauthorized access, disclosure, or misuse. However, no online transmission is 100% secure, and we encourage responsible data-handling practices.
  2. Data RetentionWe do not retain and/or keep your personal information.
  3. Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

  1. SMS Terms & Conditions
  • SMS Consent Communication:

Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with        third parties for marketing purposes.

  • Types of SMS Communications:

If consent has been given to receive text messages from Pinnacle Access, messages may be received       related to the support request:

Follow-up messages

Example: "Hello, this is a reminder of your support ticket with Pinnacle Access is being work on.

Reply STOP to opt out of SMS messaging at any time."

  • Message Frequency:

Message frequency may vary depending on the type of communication. For example, up to [2] SMS         messages per week may be received related to support request.

Example: "Message frequency may vary. You may receive up to 2 SMS messages per week regarding your support request"

  • Potential Fees for SMS Messaging:

Standard message and data rates may apply, depending on the carrier's pricing plan. These fees may    vary if the message is sent domestically or internationally.

  • Opt-In Method:

Opt-in to receive SMS messages from Pinnacle Access can be done in the following ways: They Fiil  out an online form.

  • Opt-Out Method:

Opting out of receiving SMS messages can be done at any time by replying "STOP" to any SMS message received. Alternatively, direct contact can be made to  request removal from the messaging list.

Message and data rates may apply.

Opt out at any time by texting "STOP."

For assistance, text "HELP" or visit our https://www.pinnacleaccess.net/support-center/ pages. Message      frequency may vary.

Terms of Service

Effective Date: 3/1/2025
Last Updated: 3/19/2025

1. Acceptance of Terms

By using our services, including our TCR registration services, you agree to these Terms of Service. If you do not agree, please do not use our services.

2. Services Provided

Pinnacle Access provides messaging campaign registration and compliance services, including:
•    Business identity verification
•    Messaging campaign registration with TCR
•    Compliance assistance for FCC regulations

3. User Responsibilities

You agree to:
•    Provide accurate and truthful information during registration
•    Use our services in compliance with applicable laws and regulations
•    Avoid fraudulent, spam, or prohibited messaging activities

4. Prohibited Activities

You may not use our services for:
•    Sending spam, fraudulent, or misleading messages
•    Violating FCC, CTIA, or carrier policies
•    Engaging in illegal or deceptive practices

5. Service Fees and Payments

Certain services may require fees. Payment terms will be outlined in our pricing agreement. Failure to comply may result in service termination.

6. Termination and Suspension

Pinnacle Access reserves the right to suspend or terminate your account if you violate these Terms or engage in prohibited activities.

7. Disclaimers and Liability Limitations

•    Our services are provided “as is” without warranties.
•    We are not responsible for delays or compliance failures caused by third parties (e.g., TCR, carriers,        regulators).
•    Our total liability is limited to the amount paid for our services.

8. Changes to Terms

We may update these Terms periodically. Continued use of our services constitutes acceptance of the updated Terms.

9. Governing Law

These Terms are governed by the laws of State of California, USA.

10. Contact Information

For questions regarding these Terms, contact us in writing:
Pinnacle Access
3435 Camino del Rio South #316

San Diego, CA 92108
(619)282-7596